What is the City's landlord/tenant policy?
  • The City of Washougal recognizes the rights and duties of landlords and tenants as outlined in federal law, state statutes, local ordinances, safety and housing codes, common law, contract law and a number of court decisions.
  • Notification for the establishment of utility service at a rental service address may only be made by the owner using the Direct Renter Billing Form (DRB).
  • Scheduling of a meter reading for a tenant's final bill can be made by either the landlord or the tenant on record.
  • The legal owner of the property receiving the service is responsible for all water, sewer and storm water bills.
  • The Utility Billing office will not mediate disputes regarding billing issues between a landlord and tenant.

Show All Answers

1. When is my bill due?
2. Whom do I contact regarding utility services?
3. What information of mine does Utility Billing keep?
4. How are utility rates calculated?
5. When is the meter read?
6. How do I pay my bill?
7. Can I pay ahead?
8. When is my payment considered late?
9. What information is required to sign up for utility services?
10. What happens if I have excess credit after my final bill?
11. What if I cannot pay my bill?
12. Can I set up Automatic Payments?
13. What is the City's landlord/tenant policy?
14. What if I have a leak?