What happens if I have excess credit after my final bill?

Any credit in excess of $10 remaining on a customer's utility account after the final bill has been created shall be refunded to the customer in the form of a check issued by the City of Washougal if a forwarding address has been provided.

Any credit amount if no forwarding address has been provided or if it is $10 or less remaining on a customer's utility account after the final bill has been created shall be retained by the city to cover administrative expenses.

Show All Answers

1. When is my bill due?
2. Whom do I contact regarding utility services?
3. What information of mine does Utility Billing keep?
4. How are utility rates calculated?
5. When is the meter read?
6. How do I pay my bill?
7. Can I pay ahead?
8. When is my payment considered late?
9. What information is required to sign up for utility services?
10. What happens if I have excess credit after my final bill?
11. What if I cannot pay my bill?
12. Can I set up Automatic Payments?
13. What is the City's landlord/tenant policy?
14. What if I have a leak?