Whom do I contact regarding utility services?

Individuals who have questions regarding service provided by the City of Washougal Utilities are encouraged to contact the Utility Billing Department.

  • Utility Billing Hours are: Monday through Friday, 8 a.m. to 5 p.m.
  • Mailing Address for business office:
    1701 C Street
    Washougal, WA, 98671
  • Customer Service phone number: 360-835-8501, Option 1
  • Emergency service phone number: 360-735-9509 (after-hours)

Show All Answers

1. When is my bill due?
2. Whom do I contact regarding utility services?
3. What information of mine does Utility Billing keep?
4. How are utility rates calculated?
5. When is the meter read?
6. How do I pay my bill?
7. Can I pay ahead?
8. When is my payment considered late?
9. What information is required to sign up for utility services?
10. What happens if I have excess credit after my final bill?
11. What if I cannot pay my bill?
12. Can I set up Automatic Payments?
13. What is the City's landlord/tenant policy?
14. What if I have a leak?